<div id="about-excerpt"> <p>All Hold Fast products are backed by a 30-day No Questions Asked Guarantee. If you would like to return a product, please follow the steps below to insure that your request is processed as quickly as possible.</p> <p>1. Send the package to the following address:<br />Hold Fast Products <span class="caps">LLC</span><br />P.O. Box 11302<br />San Bernardino, Ca 92423</p> <p>2. Please include a copy of your receipt. If you do not have your receipt, include your name, address and phone number.</p> <p>3. Replacement product will not be shipped, or refunds/credits will not be made, until the products being returned are received by us. If you need a replacement right away, ask for a refund and place a new order. Your new order will be processed immediately.</p> <p>4. Please allow up to 7 business days to process your return from the time it reaches our warehouse. All credit requests will be handled within 7 business days, it may take your credit card company up to 30 days to apply your credit.</p> 5. Shipping charges are refunded if: <ul> <li>We ship an incorrect product</li> <li>A product was shipped from our warehouse broken or defective</li> <li>A product was damaged during shipping</li> </ul> </div> 2008-09-16T19:33:23-07:00 returns 416992 2008-09-16T19:33:23-07:00 187742 2008-09-17T19:36:10-07:00 <div id="about-excerpt"> All Hold Fast products are backed by a 30-day No Questions Asked Guarantee. If you would like to return a product, please follow the steps below to insure that your request is processed as quickly as possible. 1. Send the package to the following address: Hold Fast Products LLC P.O. Box 11302 San Bernardino, Ca 92423 2. Please include a copy of your receipt. If you do not have your receipt, include your name, address and phone number. 3. Replacement product will not be shipped, or refunds/credits will not be made, until the products being returned are received by us. If you need a replacement right away, ask for a refund and place a new order. Your new order will be processed immediately. 4. Please allow up to 7 business days to process your return from the time it reaches our warehouse. All credit requests will be handled within 7 business days, it may take your credit card company up to 30 days to apply your credit. 5. Shipping charges are refunded if: * We ship an incorrect product * A product was shipped from our warehouse broken or defective * A product was damaged during shipping </div>